Support
Need a hand? Most questions are answered below. If you’re still stuck, email us — a real person reads every message.
Contact us
Email dopaminedetox570@gmail.com. We aim to reply within a few business days.
To help us help you faster, please include your iPhone model, your iOS version, the app version, and a short description of what happened.
Common questions
Manage or cancel your subscription
- Open the iOS Settings app and tap your name at the top.
- Tap Subscriptions, then choose Dopamin Detox.
- Cancel, or switch plans, from there. Your Pro features stay active until the end of the period you already paid for.
Restore a purchase on a new device
- Make sure you are signed in with the same Apple ID you used to subscribe.
- Open Dopamin Detox and go to the Profile tab.
- Tap Restore purchases to bring your Pro access back.
A block won’t turn off
- Open the app and go to the Today tab.
- You can always clear an active block from Today — no block stays permanently stuck.
- Strict blocks are designed to hold until they end; that firmness is the point, but the app still lets you recover from Today if something goes wrong.
Re-grant Screen Time permission
- If blocking stops working, iOS may have revoked Screen Time access.
- Open the app — it will guide you to re-enable Screen Time (Family Controls) permission.
- You can also manage this in the iOS Settings app under Screen Time.
Delete your data
- The apps and websites you block, and your usage stats, live only on your device. Delete a block, or remove the app, and that on-device data goes with it.
- You can revoke Screen Time permission at any time in iOS Settings to stop all blocking.
- For anything else, email dopaminedetox570@gmail.com and we’ll help.
More answers
Browse the frequently asked questions for how blocking, privacy, and pricing work. You can also read our Privacy Policy and Terms of Service.